ECG announces technical challenge with MMS-compliant meters; says it’s being fixed

The Electricity Company of Ghana (ECG) has announced a technical challenge affecting the purchase of electricity credits for MMS-compliant meters.

In a public notice issued on Sunday, December 28, ECG said the challenge is affecting the purchase of electricity credits via the ECG Mobile App, short code and third-party vendors.

In response to the situation, the company stated that its technical team is working assiduously to resolve the challenge.

ECG expressed regret over the inconvenience caused to customers.