{"id":98501,"date":"2025-10-14T14:30:00","date_gmt":"2025-10-14T14:30:00","guid":{"rendered":"https:\/\/sotnews.agency\/?p=98501"},"modified":"2025-10-14T14:30:00","modified_gmt":"2025-10-14T14:30:00","slug":"ghana-post-staff-durbar-charts-new-course-for-growth-and-digital-transformation","status":"publish","type":"post","link":"https:\/\/sotnews.agency\/?p=98501","title":{"rendered":"Ghana Post staff durbar charts new course for growth and digital transformation"},"content":{"rendered":"
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Ghana Post held a staff durbar in Accra on Monday, October 14, bringing together management, board members, union leaders, and employees to discuss the company\u2019s new direction and reaffirm its commitment to teamwork, innovation, and service excellence.<\/p>\n

The event, which took place under the theme \u201cDriving Growth Through Teamwork and Service Excellence<\/em><\/strong>\u201d, was the first major engagement between the newly appointed management and staff since their inauguration by President John Dramani Mahama.<\/p>\n

Minister for Communications, Digital Transformation, and Innovation, Samuel Nartey George, who graced the event, commended Ghana Post for its renewed energy and progress. <\/p>\n

He said the company was \u201con a firm path of growth\u201d and would play a critical role in the country\u2019s digital economy if staff and management continued to work together.<\/p>\n

\"Ghana<\/figure>\n

\u201cGhana Post is on a clear trajectory of transformation. With digitalisation, technology, and teamwork, success will surely be our portion,\u201d the Minister said.<\/p>\n

\u201cThere will be challenges along the way, but with discipline, innovation, and unity, Ghana Post will succeed.\u201d<\/p>\n

Mr George also called on staff to support the new leadership, led by Managing Director Rita Sraha, describing the management team as capable and visionary. <\/p>\n

He reaffirmed the government\u2019s commitment to strengthening the postal sector through digital transformation and service reforms.<\/p>\n

\"Ghana<\/figure>\n

In her maiden address to staff, Managing Director Rita Sraha described the durbar as an opportunity to reconnect Ghana Post\u2019s workforce around a shared purpose and a renewed sense of unity.<\/p>\n

She said the theme captured the spirit of the company\u2019s new direction, where teamwork and service excellence would drive every initiative. <\/p>\n

\u201cGrowth is never by chance, but a product of shared vision and deliberate effort,\u201d she said.<\/p>\n

Ms. Sraha highlighted several achievements under the current leadership, including the successful nationwide delivery of over 72,000 chip-embedded passports, driver\u2019s licenses, and other security documents. <\/p>\n

She said Ghana Post was also partnering with key e-commerce platforms to expand local parcel delivery and position itself as the preferred last-mile logistics partner.<\/p>\n

\"Ghana<\/figure>\n

She assured staff that the company\u2019s financial recovery was on course, noting that many legacy debts owed to institutions such as the Ghana Revenue Authority, SSNIT, and airline partners like KLM and Emirates had been cleared. <\/p>\n

\u201cWe have restored fiscal discipline and are rebuilding the confidence of our partners,\u201d she said.<\/p>\n

The Managing Director said Ghana Post\u2019s success would depend on the dedication and motivation of its workers. <\/p>\n

She announced that over 300 employees who had remained on the same grade for years had been promoted, while another 118 were being considered for elevation.<\/p>\n

Long-service awards and responsibility allowances had also been paid, and more than 400 staff had benefited from various training programmes across departments. <\/p>\n

\"Ghana<\/figure>\n

\u201cOur people remain our greatest asset, and we are committed to investing in their growth, welfare, and safety,\u201d she said.<\/p>\n

Ms. Sraha also noted that operational funds were now released promptly to regional offices at the start of each month, ending delays that previously disrupted operations.<\/p>\n

The Board Chairperson of Ghana Post, Petra Aba Asamoah, in her remarks, commended the staff for their resilience and expressed confidence in the new leadership. She praised the Minister for his active leadership and vision for transforming the communications sector.<\/p>\n

She said Ghana Post was entering a new phase, one defined by technology, innovation, and a renewed customer focus. <\/p>\n

\"Ghana<\/figure>\n

\u201cWe are operating in a fast-changing world where technology is redefining communication and logistics. With innovation and teamwork, Ghana Post can become the last-mile partner of choice for e-commerce and digital logistics,\u201d she said.<\/p>\n

Ms. Asamoah assured staff that the board was fully behind management and would provide the needed policy direction and oversight to ensure success. <\/p>\n

\u201cWe are building a Ghana Post that is modern, digital, and financially sound,\u201d she added.<\/p>\n

Ghana Post\u2019s transformation has already gained international attention. The company recently won the 2025 Quality Management Silver Award with a score of 94 per cent, the 2024 Customer Care Award (2nd in Africa and 6th globally), and the EMS Excellence Bronze Award, making it the only African postal operator to receive that honour.<\/p>\n

The Managing Director said Ghana Post would continue to deepen its digital transformation agenda, enhance logistics capacity, and expand customer touchpoints across the country.<\/p>\n

\"Ghana<\/figure>\n

The durbar ended on a high note, with an atmosphere of optimism and unity. Staff described the session as refreshing and inspiring, with many expressing confidence in the new management\u2019s plans.<\/p>\n

As the Minister put it, \u201cGhana Post\u2019s story is one of resilience and rebirth. With the right mix of technology, teamwork, and leadership, the company will not just survive but thrive in the digital age.\u201d<\/p>\n

With strong leadership from Rita Sraha, guidance from Petra Aba Asamoah\u2019s board, and the government\u2019s backing through Sam George, Ghana Post is firmly on course to become a modern, efficient, and customer-focused institution serving the needs of Ghanaians at home and abroad.<\/p>\n<\/div>\n

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