{"id":3302,"date":"2024-04-16T08:08:27","date_gmt":"2024-04-16T08:08:27","guid":{"rendered":"https:\/\/sotnews.agency\/?p=3302"},"modified":"2024-04-16T08:08:27","modified_gmt":"2024-04-16T08:08:27","slug":"fidelity-banks-edna-engmann-highlights-emotional-intelligence-as-key-to-effective-leadership-at-pmi-meeting","status":"publish","type":"post","link":"https:\/\/sotnews.agency\/?p=3302","title":{"rendered":"Fidelity Bank\u2019s Edna Engmann highlights emotional intelligence as key to effective leadership at PMI Meeting"},"content":{"rendered":"
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Fidelity Bank \u2013 Edna Engmann Highlights Emotional Intelligence as Key to Effective Leadership at PMI Meeting<\/p>\n

Edna Engmann, Head of Transformation Programmes at Fidelity Bank Ghana, addressed the Project Management Institute (PMI) Ghana Chapter Meeting, urging project managers to prioritize emotional intelligence for effective leadership.\u00a0 Her thought-provoking keynote, delivered at the Alisa Hotel, North Ridge, argued that emotional intelligence is a key differentiator between management and true leadership.<\/p>\n

In her presentation, titled \u201cEmotional Leadership,\u201d Ms. Engmann championed emotional intelligence as a key skill for project managers.\u00a0 She argued that it empowers them to transcend mere people management, instead leading teams towards a shared vision.\u00a0 She emphasized the importance of actively listening to the customer\u2019s voice and fostering team empowerment through trust and guidance.<\/p>\n

\u201cLeading does not mean you won\u2019t correct or coach,\u201d she explained, \u201cbut it\u2019s about guiding your team along a path to achieve a common goal. Trust is crucial. You have a great team, and they can achieve great things. Your role is to enable them, not micromanage.\u201d<\/p>\n

Ms. Engmann highlighted a compelling case study from Fidelity Bank. Their wildly successful 24\/7 WhatsApp banking assistant, Kukua, built using Scrum and Agile methodologies. Small, cross-functional teams were empowered to own tasks and overcome challenges identified during daily stand-up meetings. Now, Kukua, armed with the bank\u2019s offerings, answers questions and facilitates transactions in real-time on WhatsApp.<\/p>\n

\u201cWe weren\u2019t managing them,\u201d Ms. Engmann clarified. \u201cWe were creating an environment where they could thrive. This focus on collaboration led to the launch a shippable Kukua in just eight weeks. Traditionally, this project could have taken much longer.\u201d<\/p>\n

Engmann further argued that emotional intelligence fosters a customer-centric approach. By understanding customer needs and emotions, project leaders can ensure their projects deliver value.<\/p>\n

\u201cSuccessful companies actively listen to their customers,\u201d she said. \u201cWe, as project managers, often aren\u2019t directly interacting with customers.\u00a0 Emotional intelligence helps us bridge that gap by attuning us to their needs and desires. This, in turn, guides us in shaping products and services that truly resonate.\u201d<\/p>\n

Furthermore, Ms. Engmann underscored the significance of self-awareness and social awareness in effective leadership. She emphasized the importance of understanding oneself and others, as well as being mindful of one\u2019s environment and goals.<\/p>\n

\u201cSelf-awareness is paramount,\u201d she stated. \u201cYou need to understand what motivates you and what frustrates you. Then you can learn to manage those emotions effectively.\u201d<\/p>\n

She also emphasized mindfulness as a key component of emotional intelligence. \u201cLeaders must be present and aware of their surroundings, their teams, and the project\u2019s overall goals\u201d, she said.<\/p>\n

Ms. Engmann addressed the evolving workplace demographic. She highlighted the need for project managers to adapt their leadership styles to engage younger generations who value participation and entrepreneurial thinking.<\/p>\n

\u201cA purely autocratic approach may not resonate with this new generation,\u201d she explained. \u201cHowever, some level of direction is still necessary. The key is to strike a balance, fostering a sense of belonging and ownership within your team.\u201d<\/p>\n

Ms. Engmann concluded by acknowledging that the journey of developing emotional intelligence is a continuous learning process. She encouraged leaders to embrace mistakes as opportunities for growth.<\/p>\n

\u201cYou will make mistakes,\u201d she assured the audience. \u201cThat\u2019s part of the learning process. But emotional intelligence allows you to recognize those mistakes and adjust your approach, ultimately leading to a more successful outcome for your projects and your team.\u201d<\/p>\n

The PMI Ghana Chapter Meeting provided a valuable platform for project management professionals to gain insights into effective leadership practices and exchange best practices for project success.<\/p>\n

Fidelity Bank\u2019s participation in the PMI Ghana Chapter Meeting reflects its commitment to fostering a culture of continuous learning and professional development. By emphasizing the importance of emotional intelligence, Ms. Engmann\u2019s presentation equipped project managers with valuable tools to navigate complex projects, build high-performing teams, and achieve sustainable success.<\/p>\n

The post Fidelity Bank\u2019s Edna Engmann highlights emotional intelligence as key to effective leadership at PMI Meeting<\/a> appeared first on Citinewsroom – Comprehensive News in Ghana<\/a>.<\/p>

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Fidelity Bank \u2013 Edna Engmann Highlights Emotional Intelligence as Key to Effective Leadership at PMI Meeting Edna Engmann, Head of Transformation Programmes at Fidelity Bank Ghana, addressed the Project Management… <\/p>\n","protected":false},"author":0,"featured_media":3299,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"rop_custom_images_group":[],"rop_custom_messages_group":[],"rop_publish_now":"initial","rop_publish_now_accounts":{"facebook_2277560469115098_106292521332774":"","twitter_aToxNzczMzI3Njk4OTg4ODUxMjAxOw==_1773327698988851200":""},"rop_publish_now_history":[],"rop_publish_now_status":"pending","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[10],"tags":[],"class_list":["post-3302","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-politics"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/sotnews.agency\/index.php?rest_route=\/wp\/v2\/posts\/3302","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sotnews.agency\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sotnews.agency\/index.php?rest_route=\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/sotnews.agency\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3302"}],"version-history":[{"count":0,"href":"https:\/\/sotnews.agency\/index.php?rest_route=\/wp\/v2\/posts\/3302\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sotnews.agency\/index.php?rest_route=\/wp\/v2\/media\/3299"}],"wp:attachment":[{"href":"https:\/\/sotnews.agency\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3302"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sotnews.agency\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=3302"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sotnews.agency\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=3302"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}